I was approached back in 2014 about the CEO position at the HQCA. At the time, I was an executive at Interior Health in British Columbia. I didn’t see how I could possibly fit in. I’m an operations guy. To be perfectly honest, I didn’t think it was something that would be a good fit for me. I didn’t appreciate the place the HQCA held in the system.
HQCA CEO, Andrew Neuner, talks about the release of the 2020 Primary Healthcare Panel Reports.
HQCA CEO, Andrew Neuner, reflects on his experience supporting his mother's care journey and the My Care Conversations smartphone recording app, and shares some resources about how to effectively manage scale and spread of leading practice.
D'Arcy Duquette, Chair of the HQCA's Patient and Family Advisory Committee, shares thoughts about how healthcare leaders can 'walk the talk' of patient-centred care by listening to and acting on the voices of the patients they serve.
On the five-year anniversary of the release of the HQCA's Continuity of Patient Care Study, the Price family reflects on their journey to improve continuity of care for Albertans.
Executive Director, Charlene McBrien-Morrison, comments on why listening to and acting on patient feedback and input is critical to "walking the talk" of a patient-centred healthcare system.
To improve the quality of healthcare in Alberta, providers and decision-makers need to understand the patient perspective. Kyle Kemp, senior data manager and lead with the HQCA, shares his perspective on the importance of patient experience surveys and how they can help capture this.
Kristina Watkins, HQCA employee and alumna Re-Imagine facilitator, shares a bit about the HQCA’s approach to building a high-performing team.
Can you help me understand how improvements can maintain, or better yet, lower the cost of healthcare delivery? Ben Higgins, Lead, Health System Analytics shares his response in our latest post.
When debating the size of healthcare administration, there are two important questions to answer first.