Sue works as an Improvement Advisor with Primary Care Networks in the North Zone with the Alberta Medical Association’s Toward Optimized Practice. She has worked in healthcare her entire career both in the public and private sector. As a certified Audiologist, Sue spent 13 years at the Glenrose Hospital and served as Coordinator for the Northern Alberta Cochlear Implant Service. Her interest in quality improvement and making care better for all patients took her to working for Advanced Bionics, a cochlear implant manufacturer, and then onto PWC as a healthcare consultant focused on quality improvement. In addition to her work as an independent healthcare consultant, Sue is also the mother of “two amazing kids.” After losing her sister to cancer, Sue and her family live to make the most of everyday and seek adventures around the world.
Sue joined the Patient and Family Advisory Committee (PFAC) in November 2017. As a breast cancer survivor herself, she has experienced many aspects of the health system as a patient and with family members. Sue acknowledges that there is great work underway in the province, but that there are also many gaps in care and many opportunities for improvement.